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Kaplan Vip Rent A Car  SEYH. TURZ. SINGING. TRADE. LTD. STI. Our Company attaches great importance to ensuring the security of your personal information that you have transmitted to us, both when using our website and through other means. We would like to inform you about the "Personal Data Protection Law No. 6698" and some definitions specified in this legislation:
Personal data: Any information relating to an identified or identifiable natural person,
Processing of personal data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system, all kinds of operations carried out on the data, such as the classification or prevention of its use,
Data processor: The natural or legal person who processes personal data on behalf of the data controller, based on the authority given by the data controller,
Data registration system: The registration system in which personal data is processed and structured according to certain criteria,
Data controller: It refers to the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. Within the scope of the law, our Company acts as a data controller.

By our Company in the capacity of data controller, or through our websites and social media pages or through all kinds of channels including but not limited to; your personal and/or sensitive personal data; can be obtained, recorded, stored, changed, updated, periodically controlled, rearranged, classified, stored for the period required for the purpose for which they are processed or for the period stipulated in the relevant law, in case of legal or service-related actual requirements. or with public institutions and organizations for which it is legally liable, and/or 3rd person real person/legal person residing in Turkey or abroad, service providers and supplier companies, insurance companies and our Company and/or its sub-agents, legal or It can be transferred or processed, including but not limited to the following details, including the prevention of its use, including abroad, in case of actual requirements depending on the service.

2. Collection, Processing and Processing Purposes of Personal Data

Although your personal data may vary regarding the product, service or commercial activity offered by Kaplan Vip, it is processed by our company in order to ensure that the products and services are offered in the best way possible.
As Kaplan Vip, your general or special personal data such as your identity and communication data, your payment data regarding your shopping, your digital and cookie data if you visit our branches, use our online services, and your audio data if you reach our call center;

  • Providing our services when you visit our branches or through various channels (call center, website, etc.)

  • Managing customer requests and complaints,

  • In case of your explicit consent, promotion, marketing, promotion, survey, campaign and advertisement activities, presentation of general and special offers, information and marketing activities through various channels (website, social media platforms, etc.) in order to improve the service quality offered by our Company and to ensure customer satisfaction. conducting communication activities and conducting analysis studies in order to anticipate possible demands of customers

  • Managing our social media accounts and communicating with us through these channels

  • Ensuring information and data security, ensuring the continuity of information systems

  •  Executing the necessary studies for the improvement of our services, reporting, analysis, internal control, audit, examination, investigation studies, ensuring customer satisfaction and meeting demands

  • Taking camera recordings in our workplaces in order to ensure security

  • Fulfilling the demands of official institutions and organizations and implementing the decisions conveyed to our company

  • Execution of archiving and storage processes and

It can be processed for the purposes of conducting and developing the activities of our company, and complying with the legislation and procedures. In addition, your personal data mentioned above can be kept in both digital and physical environment by transferring them to our company's physical archives and information systems.

3. Transfer of Personal Data

In order to provide you with this service, your collected personal data is limited to the reason that requires it to be transferred within the scope of the Law and relevant regulations for the purposes described above, to the call center, service providers such as archive, printing house, card printing, distribution company and our business partners, to the lawyers we have contracted with, to the official institutions. and institutions can be transferred.

4. Method and Legal Reason for Personal Data Collection

Your personal data may be automatically or automatically provided for the above-mentioned purposes, in compliance with the basic principles stipulated in the Law and based on and limited to the legal reasons of the performance of the contract specified in the 2nd paragraph of Article 5 of the Law, the fulfillment of the legal obligation, the legal interest of the data controller, and the legitimate interest of the data controller. can be collected using the methods listed below.

  • In case you come to our branches, you can use the information (phone, e-mail, etc.) directly transmitted by you verbally or in writing.

  • Closed circuit camera recording systems in our branches,

  • Website, call center, social media channels, applications and software used to cover company activities.

5. Your Rights Regarding the Protection of Personal Data

By applying to our company within the framework of Article 11 of the Law No. 6698;

  1. Learning whether personal data is processed or not,

  2. If personal data has been processed, requesting information about it,

  3. Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

  4. Knowing the third parties to whom personal data is transferred at home or abroad,

  5. Requesting correction of personal data in case of incomplete or incorrect processing,

  6. Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law,

  7. Requesting notification of the transactions made pursuant to the 5th and 6th requests above, to the third parties to whom personal data has been transferred,

  8. Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

  9. You have the right to demand the compensation of the damage in case of loss due to unlawful processing of personal data.

Within the framework of the explanations above, you can submit your applications regarding your personal data  using one of the following communication methods;

  • Zafertepe, 538. St. no:12/c, 35270 Konak /  İzmir by providing your identity confirmation personally; or

  • Our company  Kaplanviprentacarr@gmail.comto  ; or

  • By ensuring that your identity confirmation is made, you can send it to us by means of the KVK Law and other procedures specified in the relevant legislation.

Our company will finalize application requests within 30 (thirty) days at the latest, according to the nature of the request, in accordance with Article 13 of the Law. If the transaction requires cost, the tariff determined by the Personal Data Protection Board will be applied. If the request is rejected, the reason(s) for the rejection will be justified in writing or electronically.

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